Delivery timeframes will vary by country, city, and address, but usually it takes about 2 to 3 working days to get delivered anywhere in the EU. Please make sure to check the details before you place your order. The store will send you an email to let you know your order has been received, and again once it is on its way.

Concerned about the whereabouts of your goods? Contact our Customer Support, and one of our team members will be happy to check on your order and give you an update.

Yes, you can.

Please refer to our Return and refund policy.

All our products are approved by all the required EU regulations. Our partners are EU-GMP and ISO certified.

Pregnant and breastfeeding women should not consume hemp-derived products without a health care professional's approval.

Yes, hemp-derived products are legal in the EU at a broad regulatory level—but national regulations differ widely regarding THC thresholds, product form, and Novel Food compliance. Always confirm current rules in the specific member state.

EU‑Wide Legal Framework

• Industrial hemp varieties containing up to 0.2 % THC, according to Regulation 1307/2013
  
• A ruling by the Court of Justice of the European Union (2020) affirmed that CBD legally produced in one member state cannot be banned by another, except to safeguard public health under proportionate regulation.
  
• Since 2019, the European Commission has classified CBD as a “novel food”, meaning that all ingestible CBD products (e.g., oils, edibles) must obtain safety approval via EFSA before they can legally be marketed.
  
• As of 2023 updates to the Common Agricultural Policy (CAP), the allowable THC limit for hemp imports has been raised from 0.2 % to 0.3 % in many contexts.

All our products contain NO NICOTINE and NO TOBACCO.

Our Customer Support team can help! Questions about products, orders, or anything else can be answered by reaching out to hi@bellwoods.shop. 💚

Easy! You will be prompted to provide payment information at checkout. We accept Visa and Mastercard.

Once you place your order, you will receive an email letting you know it’s been received. Our team will then prepare your order and send you another email to let you know once it's ready for on its way for delivery.

What if I prefer to use cash?

Unfortunately, we accept payment only by card.

Once you place your order, you will receive an email letting you know it’s been received. Our team will then prepare your order and send you another email to let you know once it's on its way for delivery.

If you’ve made a mistake and need to cancel your order, please cancel through the earlier sent email or contact our Customer Support. You will receive an email notification to confirm that your order has been canceled.

E-Gift Cards can be purchased at Gift Sets & Bundles.

Your E-Gift Card can only be used at Bellwoods.shop e-store. It is not possible to use it at any other e-store.

E-Gift Card purchases are final sale only. Please contact Customer Support for more details.

Yes, you can combine your E-Gift Card with your other orders, but you will have to spend the whole amount of what your E-Gift Card can cover in one go.